Webinar FAQ's

Q. What us a Webinar?

Short for Web seminar, a Webinar is a presentation, workshop or seminar that is transmitted via the Internet. A key feature of a Webinar is its interactive elements - the ability to give, receive and discuss information in real time. Participants are able to attend via their own computer or any terminal that has access to the internet. ... read more

Q. How do I Register?

Our training courses are presented via GoToWebinar. This allows you to see dynamic content, ask questions, and benefit from a classroom environment and engaging real time with real people.
To register you will receive a link to an online registration form. Fill out the required fields and submit. On completion of the registration form you will receive a confirmation email with your unique registration ID and a link to launch the session at the allocated time.
You are able to save your session time and details in your MS Outlook calendar if desired using a link embedded in the confirmation email.

Q. How do I connect a Webinar? Can my computer run GoToWebinar?

To attend a Webinar on a PC, the following is required:

• Internet Explorer 6.0 or newer, Mozilla Firefox 2.0 or newer (JavaScript and Java enabled)
• Windows 2000, XP, 2003 Server or Vista
• Cable modem, DSL or better Internet connection
• Minimum of Pentium class 1GHz CPU with 512 MB of RAM (Recommended) (2 GB of RAM for Windows Vista)
• a microphone and speakers (a USB headset is recommended).

For more questions on GoToWebinar, including technical requirements, please visit GoToWebinar's FAQ page
For information about audio requirements visit the GotoWebinar Audio Checklist

Q. How do I use GoToWebinar with my Firewall?

To run this application there is a small executable file (.exe of approximately 90kb size) that is required to download and install the first time the application is run. On a personal PC this is a one time thing and should not present an issue.

If you do not have a personal firewall but are in a corporate environment, you may have a hardware firewall. Please provide the document found at www.citrixonline.com/iprange to your IT department so that they may allow GoToMeeting/GoToWebinar to connect.

Q. How do I ask questions of the instructor?

Our presentations are fully interactive, so you can feel free to submit questions throughout the session duration via GoToWebinar's chat function. Alternatively there is a "raise your hand" tool on the menu if you want to get the attention of the presenter. For more information on the user interface download the User Quick Reference Guide here.

Q. What Webinars can I join?

Our programmes are designed to meet the needs of New Zealand Business people. We will offer a combination of one-off and multiple programmes in a series dependant on the complexity of the subject matter. You can check out our schedule on the webinar schedule.  You do need to register in advance to be able to join a webinar.

Q. Additional Terms and Conditions.

Online learning programs are the intellectual property of MondayMorning Ltd. MondayMorning Ltd reserves the right to substitute speakers and reschedule or cancel programs due to unforeseen circumstances. Monday Morning Ltd is not responsible for any problems stemming from registrants' hardware or telecommunications services. Recording of programs is prohibited.